Frequently Asked Questions
Everything you need to know about shopping with Nibs-USA.
How long does shipping take within the USA?
Standard shipping typically takes 3-5 business days. Expedited options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return authorization.
Do you offer international shipping?
Yes, we ship to select countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal and Apple Pay for a secure checkout experience.
Are your products covered by a warranty?
Many of our products come with a manufacturer's warranty. Please check the specific product page for details or contact us for assistance with a claim.